Shipping Policy
At Brighton Bags, we are committed to delivering your orders safely, quickly, and efficiently.
Shipping Locations
We currently ship to:
- United Kingdom
- United States
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Please note:
- Orders are processed Monday through Friday.
- Processing times may be longer during holidays, promotional events, or peak shopping seasons.
- You will receive an order confirmation email once your order has been successfully placed.
Delivery Time
Estimated delivery times:
United Kingdom
- 5–8 Business Days
United States
- 7–12 Business Days
Delivery times may vary depending on:
- Delivery location
- Local courier services
- Weather conditions
- Peak holiday seasons
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to track your package until delivery.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Any applicable shipping charges will be displayed before completing your purchase.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
Brighton Bags is not responsible for delays, lost packages, or additional shipping fees caused by incorrect or incomplete shipping addresses.
Lost, Delayed, or Damaged Orders
If your order is lost, delayed, or arrives damaged, please contact our customer support team immediately.
📧 Email: support@brightonbags.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Important Notes
- Delivery times are estimates and are not guaranteed.
- Shipping times begin after order processing has been completed.
- Delays caused by couriers, weather conditions, or unforeseen circumstances are beyond our control.
- We reserve the right to update this Shipping Policy at any time.
Thank you for shopping with Brighton Bags. We appreciate your business and look forward to serving you.